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Find password won't send me a new password.

Last post 11-05-2009, 8:09 PM by darrick. 4 replies.
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  •  11-04-2009, 9:11 AM 3626746

    Find password won't send me a new password.

    I know that there isn't really a way to change your email to a different one but if that's true why isn't my find password not sending me a new password?  I know for sure that that is the email I used for the account, I have old emails from Nexon I never deleted.  It's for my other account, I just need someone to find out for me.  Maybe it's because it was my school email?  Could they block nexon without me knowing?  I don't know I'm just trying to think of everything possible that would stop it from working.  The only reason I ask is because I'm trying to get my password because I no longer have access to the account, I was playing while my blood sugar was low and went to the site and don't remember what I did,  so maybe I did something wrong, but if there is a way to fix my mistake, I need some help.  Please guys, I miss my priest :O.

    Thanks,

    Jess

  •  11-05-2009, 11:44 AM 3635073 in reply to 3626746

    Re: Find password won't send me a new password.

    -bump-
  •  11-05-2009, 7:43 PM 3638591 in reply to 3626746

    Re: Find password won't send me a new password.

    have you tried checking under spam or junk inbox?

    someitmes the mails from nexon get re-directed there


  •  11-05-2009, 8:00 PM 3638741 in reply to 3638591

    Re: Find password won't send me a new password.

    Yes, my spam folder is empty.  Like I said I have emails from Nexon in my inbox from before so I know it's the right email.  I have no idea what's going on.
  •  11-05-2009, 8:09 PM 3638835 in reply to 3638741

    Re: Find password won't send me a new password.

    about the email change thing...

    this is what -Hime- said:

    -Hime-:
    As long as you remember all of your account information and your previous email, you can request an email change through the ticketing system.


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