i have the same issue and iv been doing wat lil-devil said, but shouldn't nexon do something about this? i really hate there website because it's always time consuming to do things around the site when your logged on. =.=
i recently ran into another issue that might sound familiar. when i get onto the premium page and log in, i click the Buy Now button and that purchase window opens but doesn't load. it's a white screen for a few minuets then says connection lost. iv refreshed the internet browser, tried firefox, explorer and safari and still nothing. i haven't yet tried a gamers browser or a firefox add-on...any good ones that have worked?